Interview With A Milkman -1996- -2021- Apr 2026

(smiles) My advice would be to be prepared to adapt and evolve. This job requires a lot of hard work, but it's also incredibly rewarding. Focus on building strong relationships with your customers, and always be willing to listen and learn. And don't be afraid to try new things – it's a great opportunity to be part of a changing industry.

(laughs) Oh, there have been many. One of my favorites was when I delivered milk to a newborn baby's family every morning for a year. The parents would always leave out a little note or a drawing for me, and it became a highlight of my day. Another memorable moment was during the 2008 financial crisis, when many of our customers were struggling to make ends meet. We worked with the community to offer discounts and special deals to those who needed it most. Interview With A Milkman -1996- -2021-

That's fascinating. Over the past 25 years, you've seen significant changes in the industry. Can you walk us through some of the major shifts you've experienced? (smiles) My advice would be to be prepared

Well, the biggest change has been the decline of traditional milk delivery. With the rise of supermarkets and online shopping, people no longer rely on milkmen to deliver their dairy products. We've had to adapt and diversify our services to stay relevant. Many milkmen, including myself, have started offering alternative products, such as juice, bread, and even non-food items like flowers and plants. And don't be afraid to try new things

John, thanks for taking the time to speak with us today. Let's start from the beginning. What made you become a milkman in 1996?

Technology has been a game-changer. We used to rely on paper routes and manual ordering systems. Now, we use apps and software to manage our deliveries, track inventory, and communicate with customers. It's made our lives much easier and more efficient. We can even offer customers online ordering and flexible delivery options, which has helped us stay competitive.

Last question: What advice would you give to someone starting out as a milkman in 2021?